1. Our Commitment

At Video Processing Course, we strive to provide valuable, high-quality educational content. However, we understand that not every course will be the right fit for every learner. This Refund Policy outlines when and how you can request a refund.

2. Eligibility for Refund

You are eligible for a full refund if:

• You request it within 7 calendar days of purchase
• You have not completed more than 20% of the course content
• You can explain the reason for dissatisfaction to help us improve

3. Non-Refundable Cases

Refunds will not be granted if:

• You request a refund more than 7 days after purchase
• You completed a significant portion of the course
• The refund request is based solely on a change of interest or personal circumstances

4. How to Request a Refund

To request a refund, please email us at contact@video-processing.com with your full name, purchase email, and a short explanation. We typically respond within 2–3 business days.

5. Refund Processing

If your refund is approved, the amount will be returned via the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Substantial changes will be communicated via email or on the platform. Continued use after changes indicates acceptance.

7. Need Help?

We’re here to support you. If you have any questions about this policy or your purchase, please contact us at contact@video-processing.com.